TWT Chat

TWT Chat is an AI-powered omnichannel customer support platform designed to help businesses manage customer conversations more efficiently. It combines live chat, ticket management, knowledge base, AI assistance, automation, and multiple communication channels in one platform.

Businesses can use TWT Chat to handle customer inquiries, automate repetitive conversations, provide AI-assisted responses, and organize support workflows. Its knowledge base helps AI provide answers based on business-specific information, while AI response quality checks help teams review and improve automated answers.

TWT Chat supports channels including website live chat, email, and Telegram, with WordPress integration and developer APIs/SDKs for flexible deployment. Teams can also customize their chat widget and manage multiple workspaces for different websites, brands, or support scenarios.

Built for SaaS companies, hosting providers, cloud businesses, online services, and other growing businesses, TWT Chat helps support teams deliver faster, smarter, and more consistent customer communication.