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1. Quitlo

Quitlo is the first Churn Intelligence Platform for B2B SaaS. Traditional surveys get an 8% response rate, giving you 1-word answers like 'Pricing'. Quitlo replaces static forms with adaptive AI voice and text conversations across the entire customer lifecycle. The platform automatically triggers AI conversations across 5 categories: 1. Cancel Flows (Intercepting churn) 2. Surveys (NPS/CSAT detractor follow-ups) 3. Payment Recovery (Dunning outreach) 4. Onboarding Check-Ins 5. Win-Back Campaigns Quitlo's AI asks follow-up questions to capture the real story. Within minutes, a structured summary is delivered to Slack or Jira, highlighting the exact churn reason, sentiment, competitor mentions, and save opportunities. Quitlo also includes the 'Retention Deck', a free tool that analyzes your Stripe data to calculate your 'Saveable MRR' in 15 seconds. Quitlo is the ultimate alternative to survey tools like Delighted, cancel flows like Churnkey, and enterprise VoC like Medallia.

Customer Support

2. Octopods

Octopods connects 18+ messaging channels — WhatsApp, Telegram, Instagram, LINE, Viber, SMS, WeChat & more — directly to your Intercom or HubSpot inbox. Unlike basic integrations, Octopods creates native conversations inside Intercom and HubSpot. Your team can use tags, saved replies, assignment rules, workflows, and AI features exactly as they would with any other conversation — no context switching required. Key features include rich media support (images, video, audio, documents, GIFs), proactive outbound messaging via templates, automatic contact matching to prevent duplicates, and Custom Data Attributes for filtering and segmentation. Built for support, sales, and ops teams that need to reach customers where they are. Setup takes minutes, no conversation data is retained, and official Intercom and HubSpot app partners.

Customer Support

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